Delivery

  • Customs and tax charges

    All our orders are subject to customs and tax charges, depending on the country you are shipping them to. We recommend you check your country's policy on this prior to ordering. Usually a note will be posted through your door advising you of this charge, and your item will not be delivered or be...
  • I won't be home to receive my order. What now?

    That’s okay, you’re out living your best life. Your postie should either leave your parcel in a safe place, with a neighbour, or he’ll drop a ‘We Missed You’ card in your letterbox. The postie should reattempt delivery at least once or you can fetch it from your local sorting office within 7 da...
  • Shipping costs

    We offer worldwide shipping for $3 on our non-custom products. For our custom products, shipping depends on your location and which product you order. Our rates are calculated dynamically at checkout based on the couriers latest rates. Fancy, huh? 😎
  • When will I receive my order?

    Our custom products each have different manufacturing times, so please check the little blue box on the product page for the most up-to-date estimates for manufacture and delivery. Non-custom products take 10-15 working days to arrive and are shipped from China. If your order gets stuck in custo...
  • Why can't you ship to my country?

    Our personalised products are available for worldwide delivery. Unfortunately, some of our carriers have restrictions on our non-personlized products so we can't ship them everywhere. Sorry about that. Here is a list of countries that we currently have can’t ship our non-personalized products t...