I haven't received my order. Now what?

Although we try to choose trackable services for our orders, things don’t always go according to plan. If your order hasn’t arrived in the estimated delivery time, please get in touch with us via Live Chat or shoot us an email to support@bluecrate.com.

For non-custom products, it can take up to a month to arrive, so please be patient. We can only consider an order missing one month after despatch. 

We’re working on faster options. Promise.